Privacy Policy | SP Classes

How S.P. Classes collects, uses, stores, protects, and discloses personal information in compliance with the Digital Personal Data Protection Act, 2023 and IT Act, 2000.

Last Updated: 19 August 2026
DPDP Act 2023 & IT Act 2000 Compliant
DPDP Rules 2025

This Privacy Policy is an electronic record prepared having regard to the Information Technology Act, 2000, applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, to the extent in force and applicable, and other applicable laws and regulations, as amended from time to time.

This electronic record does not require a physical or digital signature.

This Privacy Policy explains how S.P. Classes collects, receives, uses, stores, protects and discloses personal information when an individual visits the Website, submits an enquiry, requests counselling, enrolls in a programme, attends classes or otherwise interacts with the Institute.

The expressions “S.P. Classes,” “Institute,” “we,” “us” and “our” refer to S.P. Classes and its authorised representatives and service providers. The expressions “Student,” “User,” “you” and “your” refer to individuals accessing the Website or services and, where relevant, the parent or lawful guardian of a student.

01

Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The S.P. Classes Website (spclasses.co.in);
  • Callback and enquiry forms;
  • Admission and enrollment procedures;
  • Telephone and email communication;
  • Messaging applications (e.g. WhatsApp, SMS);
  • Counselling sessions (online or in-person);
  • Classroom and academic activities;
  • Mock examinations, assessments, and test portal;
  • Fee and administrative records; and
  • Other authorised interactions with S.P. Classes.
Separate notices may be provided where a particular activity requires additional information or consent.
02

Information We May Collect

Data Categories

The categories of personal information collected depend upon the nature of the user's interaction with S.P. Classes:

A

Enquiry and Contact Information

When a person submits a Website enquiry or requests a callback, we may collect:

  • Full name;
  • Mobile or telephone number;
  • Email address;
  • Programme of interest (e.g., MBA, MCA, BBA, Law, Bank);
  • Preferred branch (Kolhapur or Sangli);
  • Message or enquiry details; and
  • Communication preferences.
B

Student and Admission Information

During counselling or enrollment, we may additionally collect information such as:

  • Full name and date of birth or age;
  • Gender, where reasonably required;
  • Residential or correspondence address;
  • Student photograph for identity & ID cards;
  • Identification information;
  • Educational qualification and school, college or university details;
  • Graduation or academic status;
  • Previous examination information and target examination;
  • Preferred batch and admission date; and
  • Other information reasonably necessary for the selected course.
C

Parent or Guardian Information

Where the student is below eighteen years of age or parent/guardian involvement is otherwise appropriate, we may collect:

  • Parent or guardian name and relationship with the student;
  • Telephone number and email address;
  • Address; and
  • Consent or acknowledgement records, where required.
D

Academic and Performance Information

During a student's enrollment, S.P. Classes may maintain academic records including:

  • Attendance records for classroom and online sessions;
  • Mock-test scores, percentiles, and practice-test results;
  • Internal rankings or performance indicators;
  • Assignment completion and faculty feedback;
  • Progress reports and counselling or mentoring notes; and
  • Examination outcomes voluntarily shared with the Institute.
E

Fee and Transaction Information

We may maintain records relating to:

  • Course fees, payment dates, and instalments;
  • Official receipts, refunds, and outstanding amounts; and
  • Transaction references and invoice records.
Where payments are processed through a bank or third-party payment provider, financial instrument details (such as card numbers or UPI PINs) are processed directly by that provider. S.P. Classes receives only limited transaction information necessary to confirm or reconcile payment.
F

Communication Information

We may retain records of communications made through email, telephone, SMS, messaging applications, Website forms, and written correspondence where reasonably necessary for admission, academic support, payment administration, grievance handling or other legitimate Institute purposes.

G

Photographs, Videos, Testimonials and Results

We may receive or create photographs or videos relating to classes, Institute events, academic activities, student achievements, and campus activities.

Student results, testimonials, photographs, names or videos shall be used for promotional or advertising purposes only in accordance with applicable law and any consent requirements applicable to such use. Where written consent is required for the advertising use of a successful student's identity or testimonial, such consent shall be obtained separately at the appropriate stage.
H

Technical and Website Information

When a person accesses the Website, certain technical information may be collected automatically, such as:

  • Internet Protocol (IP) address;
  • Browser type and operating system;
  • Device type and screen resolution;
  • Date and time of access, and pages visited;
  • Referring page or website URL;
  • Approximate technical location information; and
  • Website interaction, diagnostic, or security telemetry.
03

How Information Is Collected

Information may be collected directly from you when you:

  • Visit the Website or navigate its pages;
  • Complete a callback, enquiry, or admission form;
  • Call or email S.P. Classes staff or faculty;
  • Communicate through an authorised messaging platform (e.g. WhatsApp);
  • Visit our Kolhapur or Sangli branch;
  • Attend an in-person or virtual counselling session;
  • Submit an admission form or enrol for a course;
  • Make a fee payment or request a receipt;
  • Attend classes, doubt sessions, or practice tests;
  • Participate in academic activities or mock exams;
  • Submit official entrance examination results; or
  • Provide a testimonial, review, or communicate a complaint.
Information may also be received from a parent, guardian or another authorised person where appropriate.
04

Purposes for Which Information Is Used

S.P. Classes may process personal information for legitimate educational and administrative purposes including:

  • Responding to enquiries and providing course details;
  • Scheduling counselling and recommending appropriate entrance programmes;
  • Processing admission, enrollment, and allocating student batches;
  • Maintaining student records and administering academic services;
  • Supplying study material, question banks, and notes;
  • Conducting mock examinations and monitoring academic performance;
  • Preparing progress reports and providing mentoring or doubt support;
  • Communicating class timings, test schedules, and examination reminders;
  • Collecting and administering course fees and processing eligible refunds;
  • Maintaining accounts, receipts, and tax records;
  • Responding to complaints and improving Institute educational quality;
  • Maintaining Website security, fraud prevention, and system stability;
  • Complying with applicable legal, regulatory, or tax obligations; and
  • Establishing, exercising or defending legal rights.
Personal information shall not ordinarily be used for a materially unrelated purpose without appropriate notice or consent where required by law.
05

Basis for Processing Personal Information

Personal information may be processed on the following lawful grounds:

  • With the individual's consent;
  • Where information is voluntarily provided for a specified purpose;
  • To provide requested educational or administrative services;
  • To perform an enrollment or service arrangement;
  • To comply with applicable laws and regulatory directions;
  • To protect legitimate legal rights and institute safety; or
  • Under another valid basis permitted by applicable data protection laws.
Where consent is the applicable basis for processing, users may withdraw such consent subject to applicable law and legitimate retention requirements.
06

Students Below Eighteen Years of Age

Child Privacy & DPDP Act

S.P. Classes recognises that some students seeking entrance-examination coaching (e.g., for BBA, BCA, 5-Year Law, Hotel Management) may be below eighteen years of age.

Where processing of a child's personal data requires parent or guardian consent under applicable law (including the Digital Personal Data Protection Act, 2023), S.P. Classes shall take appropriate measures to obtain such consent in the manner legally required.

Parents and guardians are encouraged to participate in the admission and counselling process where the student is a minor.

Personal information concerning a minor shall be collected and used only to the extent reasonably necessary for educational, admission, communication, safety, administrative or other lawful purposes.

S.P. Classes does not intend to use children's personal information for inappropriate behavioural monitoring or unlawful targeted advertising.
08

Use of Student Results and Success Stories

S.P. Classes may maintain records of examination outcomes voluntarily disclosed by students for academic records, verification of achievements and legitimate Institute purposes.

Where the Institute wishes to use a successful student's name, photograph, video, testimonial, rank, percentile, selection, or college admission in an advertisement or promotional communication, separate written consent shall be obtained where required by applicable law.

Consent for such promotional use shall not be treated as a mandatory condition of admission where the law requires the consent to be separately obtained.
09

Disclosure of Personal Information

Personal information may be shared only where reasonably necessary with:

  • Authorised faculty members and subject mentors;
  • Counsellors and administrative personnel;
  • Branch management staff at Kolhapur and Sangli;
  • Accountants, auditors, and legal advisers;
  • Website, hosting, cloud infrastructure, or technology service providers;
  • Communication service providers (SMS, email, WhatsApp gateways);
  • Authorised payment processors and banking partners; or
  • Government, judicial or regulatory authorities where legally required.
Third-party service providers receive only such information as is reasonably necessary for the function they perform. S.P. Classes does NOT sell or rent students' personal information to unrelated third parties for independent commercial marketing.
10

Information Shared with Parents or Guardians

Where appropriate, S.P. Classes may communicate a student's attendance, academic progress, mock-test performance, fee status, disciplinary concerns, class schedules, or other relevant educational information to a parent or lawful guardian, particularly where the student is a minor or where the student or parent has provided appropriate authority.

For adult students, disclosure to parents or other persons shall be subject to applicable law, consent and legitimate administrative requirements.

11

Cookies and Similar Technologies

The Website may use cookies and similar technologies for purposes such as:

  • Enabling essential Website functionality and navigation;
  • Remembering user preferences (such as light / dark theme mode);
  • Understanding Website usage patterns and traffic sources;
  • Improving Website loading performance and responsiveness; and
  • Detecting technical problems and maintaining cybersecurity.
Users may restrict or disable cookies through their browser settings. Certain Website features may not function optimally if cookies are disabled.
12

Analytics and Technical Services

S.P. Classes may use third-party technology, hosting, analytics or Website-performance services to monitor website stability and optimize user experience.

Such providers process limited technical telemetry in accordance with their respective functions and privacy arrangements.

Where required, appropriate notices or consent mechanisms shall be implemented in relation to non-essential cookies or similar technologies.

13

Data Security

Security Controls

S.P. Classes endeavours to maintain reasonable administrative, organisational and technical safeguards appropriate to the nature of the information being processed.

Such measures may include:

  • Role-based access controls and authentication mechanisms;
  • Password protection and encrypted data storage where applicable;
  • Restricted staff access on a need-to-know basis;
  • Device and endpoint system security;
  • Secure storage and periodic backup procedures; and
  • Reasonable measures against unauthorised access, alteration, or disclosure.
While we employ robust safeguards, no method of electronic transmission or internet communication can be guaranteed to be 100% secure. Users should avoid sharing unnecessary sensitive financial credentials or passwords through unencrypted channels.
14

Data Accuracy

S.P. Classes makes reasonable efforts to maintain information accurately where such information is used for providing educational services or making administrative decisions.

Students and parents are responsible for notifying the Institute when important contact or academic information changes.

Users may request correction or updating of inaccurate information by contacting the Institute.

15

Data Retention

Personal information shall be retained only for as long as reasonably necessary for the purpose for which it was collected or for another lawful purpose.

Relevant information may be retained for purposes such as:

  • Maintaining academic and student enrollment records;
  • Managing fee records, tax compliance, and financial accounting;
  • Resolving disputes and responding to grievances;
  • Compliance with applicable statutory and regulatory obligations;
  • Verification of legitimate student achievements and alumni records; and
  • Establishing, exercising or defending legal claims.
When information is no longer reasonably required, it may be deleted, anonymised or securely archived in accordance with applicable law and Institute record-retention requirements.
17

Rights Relating to Personal Information

Your Legal Rights

Subject to applicable law, identity verification and the relevant legal framework in force at the time of the request (including DPDP Act 2023), an individual may be entitled to request:

  • Information regarding personal data being processed by the Institute;
  • Correction of inaccurate or misleading information;
  • Completion of incomplete information;
  • Updating of outdated contact or profile information;
  • Erasure of information where legally permissible;
  • Withdrawal of previously granted consent;
  • Grievance redressal regarding data handling; and
  • Other rights available under applicable data-protection law.
Requests should provide sufficient information to enable S.P. Classes to verify identity and locate the relevant person and records.
18

Information Concerning Examination Results

Students may voluntarily provide official entrance or competitive examination scorecards and results to S.P. Classes.

Where such results are used for academic analysis, internal performance records, verification, result compilation, or promotional purposes, the Institute shall process them in accordance with the purpose for which they were collected and applicable consent requirements.

S.P. Classes shall endeavour not to publish personal examination information in a manner contrary to applicable law.

20

Payment Service Providers

Where electronic payment facilities are made available, payment transactions may be processed through third-party banks, payment gateways or financial service providers.

Such providers may collect information necessary to complete the transaction under their own terms and privacy policies.

S.P. Classes may retain transaction references, payment status, receipts and other information necessary for accounting and administration.

21

Data Breach or Security Incident

Where a personal-data breach or material security incident occurs, S.P. Classes shall take reasonable measures appropriate to the circumstances, which may include:

  • Promptly identifying and isolating the incident;
  • Containing unauthorised access or exposure;
  • Assessing the nature and scope of affected information;
  • Taking corrective security and technical remediation measures;
  • Preserving relevant forensic records; and
  • Providing notifications to affected individuals or competent authorities where required by applicable law.
23

Marketing Communication

S.P. Classes may communicate information concerning courses, new batches, admission periods, free seminars, or other educational services where such communication is permitted by applicable law.

Users may request discontinuation of non-essential promotional communication through the available contact channels at any time.

Service-related communications necessary for an active enrollment or enquiry (such as lecture reminders, test schedules, or payment receipts) may continue where reasonably required.

24

Photographs and Campus Activities

Photographs or videos may be taken during Institute events, seminars, workshops, or academic activities.

Where an identifiable student's image is proposed to be used for advertising, endorsement or a success-related promotional campaign, the Institute shall obtain the consent required under applicable law.

Where appropriate, students or parents may contact the Institute regarding privacy concerns relating to a particular photograph or video.

25

Transfer and Storage of Information

Personal information may be stored electronically or physically by S.P. Classes or by authorised service providers.

Where information is processed through cloud, hosting, communication or technology providers, S.P. Classes shall endeavour to use such providers consistently with applicable legal requirements and reasonable data-security practices.

Cross-border processing, if any, shall be subject to applicable Indian data protection laws and government notifications.

26

Grievance and Privacy Requests

Privacy Officer & Redressal

Students, parents and Website users may contact S.P. Classes regarding:

  • Privacy concerns and data-protection queries;
  • Correction or updating of personal information;
  • Consent withdrawal requests;
  • Unwanted promotional communication opt-outs; or
  • Data-related complaints and formal grievances.
The request should provide sufficient information to identify the individual and the matter concerned. S.P. Classes shall endeavour to acknowledge and address legitimate requests within a reasonable period and within any period specifically prescribed by applicable law.
27

Changes to this Privacy Policy

S.P. Classes may update this Privacy Policy to reflect changes in applicable law, regulatory requirements, Website functionality, technology, Institute services, or information-handling practices.

The revised Privacy Policy shall be published on the Website with an updated “Last Updated” date.

Material changes may be communicated separately through our website or direct communication where required by applicable law.

28

Contact Information

For privacy-related requests, grievances or questions regarding this Privacy Policy, please contact:

Kolhapur Branch

Shop No. 5 & 6, Krishnapriya Plaza, Near Tara Tiles, New Shahupuri, Kolhapur, Maharashtra 416001

+91 9588494306

Sangli Branch

Office No: 210, Govind Icon, Near Vijaynagar Chowk, Sangli Miraj Road (Landmark: Reliance Digital Showroom)

+91 8605511584

Data Protection & Privacy Officer Email

sgpatil73@gmail.com
Visit Contact Page

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